This Privacy Policy explains, in general terms, how Sri Paranjothi Jewellery may collect, use and protect information when you use our website, create an account, make an enquiry or place an order.
1. Information We May Collect
Depending on how you use the website, we may collect information such as your name, mobile number, email address, billing or delivery address, account information, order details, product preferences and communications with us.
2. How We Use Information
- To create and manage your customer account.
- To process orders, payments, delivery, collection and customer support.
- To communicate important order or service updates.
- To maintain security, prevent misuse and troubleshoot website issues.
- To improve our products, website experience and customer service.
- To send promotional communications where permitted and where you have chosen to receive them.
3. Payment Information
When an external payment gateway is used, sensitive card or banking details are generally entered and processed on the payment provider's systems. Our website receives transaction references and payment status information needed to manage the order.
4. Cookies and Technical Data
The website may use cookies or similar browser technologies for login sessions, cart functionality, preferences, security and basic analytics. Browser settings can be used to manage cookies, although some website functions may then work differently.
5. Sharing of Information
We may share information with service providers that assist with payment processing, hosting, delivery, communications, technical support or other services required to complete your transaction. Information may also be disclosed where required by applicable law or a valid legal process.
6. Data Security
We use reasonable administrative and technical measures designed to protect customer information. No internet-based system can guarantee absolute security, so customers should also protect their account credentials and notify us of suspected unauthorised use.
7. Data Retention
Information may be retained for as long as reasonably required for order records, customer support, accounting, legal obligations, fraud prevention and legitimate business purposes.
8. Your Choices
You may contact us to request correction of inaccurate account information or to ask questions about the personal information associated with your account, subject to applicable legal and record-keeping requirements.
9. Policy Updates
We may update this Privacy Policy when our website, services or legal requirements change. The current version will be published on this page.
10. Contact Us
Privacy-related questions can be sent to sriparanjothisirkali@gmail.com or discussed with us at +91 98429 71069.